Last updated: May 1, 2026
Company: v8 AI
Website: www.v8-ai.com
Email: hello@v8-ai.com
Address: Stella-Klein-Low-Weg 8, 1020 Vienna, Austria

1. Acceptance of Terms

By accessing or using www.v8-ai.com (the "Site") or purchasing services from v8 AI ("we," "us," "our"), you agree to these Terms and Conditions (the "Terms"). If you do not agree, do not use the Site or our Services.

2. Services and Statements of Work

We provide B2B AI services, including AI strategy, workflow design, AI assistant setup, automation, integrations, pilot builds, training, optimization, and related implementation support (the "Services").
All Services are provided under a written proposal, statement of work, order form, or similar agreement (each, a "SOW"). If there is a conflict between these Terms and a signed SOW, the SOW controls for that engagement.

3. Eligibility and Authority

You represent that you are using the Site and Services for business purposes and that you have authority to bind the company or organization you represent to these Terms and any SOW.

4. No Guarantees

Business outcomes depend on factors outside our control, including market conditions, offer quality, sales process, budgets, internal execution, third-party systems, and platform changes.
Unless explicitly stated in a signed SOW, we do not guarantee specific results (including revenue, pipeline, conversion rates, cost savings, rankings, or response times).

5. Client Responsibilities

To enable delivery of the Services, you agree to:

• Provide timely access to required accounts, tools, systems, data, and stakeholders.

• Provide accurate information and timely feedback, approvals, and decisions.

• Ensure you have all necessary rights to any data, content, materials, and instructions you provide.

• Use outputs responsibly and in compliance with applicable law.

Delays caused by missing access, approvals, or required inputs may delay timelines and deliverables.

6. Fees and Payment

Fees, billing schedules, and payment terms are defined in the applicable SOW and/or invoice. Unless otherwise stated:

• Invoices are due by the date shown on the invoice.

• We may pause work for overdue invoices.

• You are responsible for third-party costs (such as ad spend, software subscriptions, API/model usage, or platform fees) unless explicitly included in writing.

• Late payments may incur applicable statutory interest and collection costs.

7. Third-Party Platforms and Dependencies

Our Services may rely on third-party providers (for example: cloud vendors, AI model providers, CRMs, communication tools, website builders, analytics tools, or ad platforms).
We are not responsible for third-party outages, policy changes, pricing changes, algorithm changes, suspensions, security incidents, or other third-party actions that affect performance or availability.

8. Intellectual Property

Unless otherwise stated in a signed SOW:

• You retain ownership of your pre-existing materials, brands, and data.

• Upon full payment of all amounts due, you own final deliverables created specifically for you under the SOW.

• We retain ownership of our pre-existing materials, methods, frameworks, templates, internal tools, and know-how ("Background IP").

• We grant you a non-exclusive license to use embedded Background IP only as needed to use the deliverables.

• You grant us a limited, revocable right to use your materials solely to perform the Services.

9. Confidentiality

Each party may receive confidential information from the other party. Each party agrees to protect such information with reasonable care and use it only as needed to perform under these Terms and applicable SOWs.
Confidential information does not include information that is public, independently developed without use of confidential information, or lawfully obtained from a third party without breach.

10. Acceptable Use of the Site

You agree not to:

• Violate applicable laws in connection with the Site.

• Attempt unauthorized access to systems, data, or accounts.

• Interfere with or disrupt the Site or infrastructure.

• Upload or distribute malware, spam, or harmful code.

• Use automated means to access the Site in ways that overload or impair services.

11. Disclaimer of Warranties

The Site and related content are provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.

• Our total aggregate liability for all claims arising from or related to the Site or Services will not exceed the fees paid to us under the applicable SOW during the three (3) months before the event giving rise to the claim.

If applicable law does not allow certain limitations, liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless v8 AI, its officers, directors, employees, and contractors from and against claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your misuse of the Site;

• Your breach of these Terms or a SOW;

• Materials or instructions you provide that infringe third-party rights;

• Your violation of applicable law.

14. Suspension and Termination

We may suspend or terminate access to the Site if we reasonably believe you have violated these Terms.
Termination of Services is governed by the applicable SOW. If the SOW does not specify termination terms, either party may terminate with written notice, and you will pay for all work performed and approved expenses up to the termination date.

15. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Site after updates are posted constitutes acceptance of the revised Terms.

16. Governing Law and Venue

These Terms are governed by the laws of Austria, excluding conflict-of-law principles.
The courts of Vienna, Austria have exclusive jurisdiction and venue for disputes arising from or related to these Terms, except where mandatory law requires otherwise.

17. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

18. Assignment

You may not assign or transfer these Terms without our prior written consent.
We may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets.

19. Entire Agreement

These Terms, together with any applicable SOW, constitute the entire agreement between you and v8 AI regarding the Site and Services and supersede prior discussions or understandings on the same subject.

20. Contact

For questions about these Terms, contact:
v8 AI
Email: hello@v8-ai.com
Address: Wiedner Gürtel 13, 1100 Vienna